Terms of service

OVERVIEW

This website is operated by Five Feathers. Throughout the site, the terms “we”, “us”, and “our” refer to Five Feathers. We offer this website, including all information, tools, and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the website after any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your province or state of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our Service (including copyright laws).

You must not transmit any worms, viruses, or code of a destructive nature.

A breach or violation of any Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks, or changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

Headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for decisions without consulting primary, more accurate, more complete, or more timely sources. Any reliance is at your own risk.

This site may contain historical information, which is not current and is provided for reference only. We reserve the right to modify contents at any time but have no obligation to update any information. You agree it is your responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange according to our [Refund Policy].

We try to display product colors and images as accurately as possible. We cannot guarantee your device’s display will be accurate.

We reserve the right to limit sales of products or services to any person, region, or jurisdiction, on a case-by-case basis. We also reserve the right to limit quantities. All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time. Any offer made on this site is void where prohibited.

We do not guarantee that the quality of any products, services, information, or materials purchased will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order, including orders using the same account, credit card, and/or billing or shipping address. If we make a change or cancel an order, we may attempt to notify you via email or billing address/phone number provided at purchase. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your information so we can complete transactions and contact you if needed.

For more details, please review our [Refund Policy].

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor have any control.

You acknowledge and agree we provide access “as is” and “as available” without warranties or endorsements. We shall have no liability for your use of optional third-party tools.

Any use of optional tools offered through the site is at your own risk and you should ensure you approve of their terms.

We may also offer new services or features in the future, which will be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, and services may include materials from third parties.

Third-party links may direct you to sites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant any third-party materials, websites, or services.

We are not liable for any harm related to the purchase or use of goods, services, or transactions with third-party websites. Please review their policies before engaging in any transaction. Complaints should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us submissions (contest entries, creative ideas, suggestions, proposals, etc.) online, by email, or otherwise, you agree we may edit, copy, publish, distribute, and use them in any medium at any time without restriction. We are not obligated to maintain them in confidence, pay compensation, or respond.

We may monitor, edit, or remove content we determine unlawful, offensive, threatening, defamatory, obscene, or violating any party’s intellectual property or these Terms.

You agree your comments will not violate any third-party rights, will not contain unlawful, abusive, or obscene material, or viruses/malware. You may not use a false email address or pretend to be someone else. You are solely responsible for your comments and their accuracy. We take no responsibility for comments posted by you or others.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our [Privacy Policy].

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, except as required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or content for:

(a) unlawful purposes
(b) soliciting others to perform unlawful acts
(c) violating any laws or regulations
(d) infringing intellectual property rights
(e) harassing or discriminating others
(f) submitting false or misleading info
(g) uploading viruses or malicious code
(h) collecting personal info of others
(i) spamming, phishing, scraping
(j) obscene or immoral purposes
(k) interfering with security features

We reserve the right to terminate your use for violating any prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee your use of our Service will be uninterrupted, timely, secure, or error-free.

You agree that your use of the Service is at your sole risk. The Service and all products delivered to you are provided “as is” and “as available” without any warranties or conditions of any kind.

In no case shall Five Feathers, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, revenue, savings, data, or replacement costs, arising from your use of the Service or products purchased, even if advised of their possibility.

Some jurisdictions do not allow limitation of liability for consequential or incidental damages, so in those jurisdictions, our liability is limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Five Feathers and our affiliates, partners, officers, directors, agents, contractors, suppliers, and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.

SECTION 16 – TERMINATION

These Terms are effective unless terminated by you or us. You may terminate by notifying us you no longer wish to use our Services, or when you stop using our site.

If you fail to comply with any term or provision, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to the date of termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms and any policies or operating rules posted by us on this site constitute the entire agreement between you and us, superseding any prior agreements.

Any ambiguities in interpretation shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Canada.

SECTION 19 – CHANGES TO TERMS

You can review the most current version of these Terms at any time on this page.

We reserve the right to update or change any part by posting updates to our website. Your continued use of the website after changes constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be sent to us at info@five-feathers.com.